At SS99, user privacy is not merely a legal obligation — it is a core value we uphold firmly. This document clearly explains how we collect, use, store, and protect your personal information, as well as the rights you hold as an SS99 platform user.
SS99 Privacy Commitment
Ss99 employs multiple layers of security and privacy controls to ensure your personal information is always protected and never misused.
All data transmitted between your device and ss99 servers is protected by 256-bit SSL encryption — the same technology used by major Malaysian banks to secure online financial transactions.
SS99 users' personal data is stored on dedicated servers separate from platform operational data. Access to these databases is strictly limited to authorised personnel only, with multi-layered access controls.
You have full control over your personal data at SS99 — including the right to access, correct, restrict processing, or request deletion of your data at any time through our customer support.
Ss99 has never and will never sell, rent, or trade users' personal information to any third party for marketing or commercial purposes without your explicit consent.
The SS99 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010. We continuously update our privacy practices in line with local legislative developments.
You may choose to receive or opt out of any marketing communications from SS99 at any time via your account settings. Your communication preferences will take effect within 48 hours.
Important Note: This Privacy Policy applies to all users who access or use the SS99 platform via the ss99.cx website or the SS99 mobile app. By using our platform, you agree to the data collection and usage practices described in this document.
Ss99 takes user privacy seriously. We understand that when you register and play on our platform, you are entrusting ss99 with your personal information — and that trust is not something we take lightly.
This Privacy Policy describes the types of personal information we collect when you use the SS99 platform, how that information is used, with whom it may be shared, and how we protect it. This document also outlines your rights as a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA).
This policy applies to all SS99 services — including the main website, mobile app, customer support services, VIP programme, and all official SS99 communication channels.
Ss99 collects your personal information through several methods — either directly from you during registration, or automatically as you use our platform.
Information you provide directly:
Information collected automatically:
| Data Categories | Example | Primary Purposes |
|---|---|---|
| Identity | Name, IC, date of birth | KYC & Age Verification |
| Contact | Phone, email | Communication & security |
| Finance | Bank accounts, e-wallets | Payment processing |
| Technical | IP, device, browser | Security & analytics |
| Activity | Betting records, login history | Personalised Experience & Audit |
Ss99 uses your personal data only for purposes that are legitimate, relevant, and not excessive. The following are the primary purposes for which your data is used:
ss99 does not use your data to make automated decisions that negatively affect you without any human involvement. Every critical decision involves a manual review by our team.
Ss99 does not sell or trade your personal data. However, in certain circumstances, we may share your information with the following parties for legitimate operational purposes:
All third parties that receive ss99 user data are bound by data protection agreements ensuring your information is handled to a security standard equal to or higher than that of ss99.
Cross-Border Data Transfers: Should your data need to be transferred outside Malaysia for operational purposes, ss99 ensures that such transfers are carried out with adequate safeguards and in compliance with PDPA 2010.
Ss99 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
While we take all reasonable precautions, no system is entirely immune to cyber threats. In the event of a security incident involving your data, ss99 will notify you within the timeframe stipulated under the PDPA and take immediate remedial action.
Ss99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the ss99 website.
Types of cookies we use:
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some SS99 platform features.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by SS99:
To exercise any of the above rights, please contact the ss99 support team through official channels. We will process your request within 21 business days in accordance with PDPA requirements. In certain circumstances, we may require additional identity verification before processing your request.
Ss99 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
When data is no longer needed and there is no legal obligation to retain it, SS99 will securely delete or destroy that data using methods that prevent any possibility of recovery.
The ss99 platform is strictly for individuals aged 18 and above. ss99 does not intentionally collect or process personal data from anyone under the age of 18.
Should ss99 discover that personal data belonging to someone under the age of 18 has been collected without proper age verification, we will take immediate action to delete that data and close the relevant account.
If you are a parent or guardian who believes your child has registered on ss99 without your consent, please contact our support team immediately so we can take the appropriate action.
Ss99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The most recent update date will always be displayed at the top of this document.
For material amendments that significantly affect your rights, SS99 will notify you via email or in-app notification at least 14 days before the changes take effect. Continued use of the SS99 platform after the amendment effective date constitutes your acceptance of the updated Privacy Policy.
We recommend reviewing this Privacy Policy page periodically — especially after receiving any update notifications — to ensure you always know how we handle your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how ss99 handles your personal data, please contact our Privacy Officer through the following channels:
If you are not satisfied with how ss99 has handled your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia through the official channels of the Department of Personal Data Protection Malaysia.
With 256-bit SSL encryption, PDPA compliance, and a full commitment to user privacy, SS99 is a betting platform you can trust completely. Register now and enjoy a secure, fair, and entertaining gaming experience.